Posted: Fri Apr 20, 2007 3:14 pm
Hi. This is my first post to IVA.co.uk. I contacted Payplan about my debt problem after hearing about them through MoneySavingExpert.com They have recommended an IVA. I have started the process and have provided them with all the requested documentation and today a house valuer, arranged by Payplan, came to the house to carry out the valuation. I am having what they call an R3 telephone call on 10 May. My concern is that the quality of the correspondence and e-mails, (it's hard to talk at work), from Payplan seem quite poor to me. I am not confident with their responses and twice I have been asked to sign and return forms that are not necessary unless I go ahead with the IVA, (R3 form), and an RX1 which I understand is only necessary to sign and return if the IVA is approved. Am I worrying unnecessarily?