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Posted: Thu Dec 08, 2011 1:41 pm
by steve30
shock horror story time
but so long winded - i would probably die of old age before i finished typing it
but long story short
empty promises from GT
took over from BE - not sure who was worse to be honest
Blair endersby sold me an IVA but i was never told about the dreaded review - (worked over time at work to buy presents etc for the gf and kids)
now GT taken over just as i complete my IVA in march and was promised certificate of completion by september at the latest, here we are in december and still no closer
Karol at GT is trying to be helpful but without any answers
Posted: Thu Dec 08, 2011 2:27 pm
by kallis3
Sorry you're having problems still Steve. You should be sorted by now. Hope Karol can do something for you.
Posted: Thu Dec 08, 2011 6:08 pm
by Broke of London
So have you been hit with a bill for unpaid overtime? You would only have to pay across any overtime if you agreed to it in your proposal or chairman's report. Check your paperwork x
Posted: Thu Dec 08, 2011 6:11 pm
by kallis3
Doesn't sound as though there is a problem with overtime, it's just the completion certificate that's not been forthcoming.
Posted: Thu Dec 08, 2011 6:29 pm
by taliesin
Hia steve30 - Don't go stressing about it. Must be us March finishers, because I'm with GT, made my last payment in March, and am still waiting for my completion letter too....
Ho hum, I think GT are waiting till Xmas Eve and make it seem like Santa's dropping it off as a pressie. I'd be quite happy with that, but got a feeling that it's not gonna happen somehow.
Posted: Tue Dec 13, 2011 3:45 pm
by steve30
to be honest
i dont think GT know what they are doing
since they bought out BE
sounds like a badly run business, as they purchased the company and dont know how to do it
Posted: Tue Dec 13, 2011 3:58 pm
by Foggy
To be fair, Steve, when they took over BE, ity was BE in the mess, and the full extent of said mess only became apparent when they started looking at the detail. Since then they have had a tough time trying to sort it all out whilst servicing their "own" clients at the same time.
Always been difficult to get two pints into a pint pot [:)]
Posted: Tue Dec 13, 2011 4:03 pm
by Ivaniva
My IVA was originally with Accuma and then taken over by GT.
I have to say personally GT have been very good to me.
Posted: Tue Dec 13, 2011 5:03 pm
by steve30
i know BE were in a mess due to the fact that "my dedicated account handler" changed more than once a month
but i just want to move on with my life
they have had all the money
the creditors have all agreed on what they will be paid
whats so difficult in sending out the payments and issuing a certificate
Posted: Tue Dec 13, 2011 5:10 pm
by animaleyes76
same as Ivaniva.

Posted: Wed Dec 14, 2011 6:43 am
by luluj
Anyone still waiting for their certificates need to be in contact with Grant Thornton on a regular basis to establish what the hold up is - waiting since March for this to come through is not fair on individuals - you will still be showing on the insolvency register and my understanding is if you were to receive a windfall, as your IVA still has not been formally closed then it would still need to enter the IVA for the benefit of your creditors - this really isn't fair. If it were me I would be banging on their door weekly, and probably more often !
Posted: Wed Dec 14, 2011 8:50 am
by plasticdaft
Regardless of the state a BE customer accounts,people should not be waiting even 6 months for a completion certificate. GT were happy to take on the work and therefore fees so keep phoning them up!!!
Paul
Posted: Wed Dec 14, 2011 9:49 am
by Tina Shortland
Hopefully Karol can escalate this to the powers that be to get on top of it as it shouldn't be taking this long for some of you.
Regards,
Posted: Wed Dec 14, 2011 11:01 am
by lem
i agree, I would be on the phone to them weekly if it was me.
Posted: Wed Dec 14, 2011 11:35 am
by animaleyes76
I don't really want to gloat or rub salt in any wounds but mine was received 5 days after the final payment.
The reason i mention this is not to gloat but a) either my case was VERY simple and/or b) it proves they CAN do it quicker.
The more complicated ones i have no idea on what timescales can be.
I had no property or HMRC claim so prob made things a lot easier.