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Posted: Mon Feb 24, 2014 4:05 pm
by downandout
I have recieved my paperwork from my first review and i thought that was that but it looks like it isnt,i sent all my wageslips as reqested my direct debits stopped for 2 months then in jan i recieved my paperwork congratulating us on the way we have handled things, i phoned up today to querie somthing and was told the review was still ongoing as they had requested the hard files for my earnings and expenditure file to be compleated is this normal ???? am a tad nervous now as they cant say when this would be sorted, i have to take this as a negative and am a tad gutted
Posted: Mon Feb 24, 2014 4:55 pm
by Shining
Hi, I'm not sure why an annual review would take this long? Why did you direct debits stop for 2 months?
Sorry if I'm missing something just trying to get the picture. x
Posted: Mon Feb 24, 2014 5:19 pm
by downandout
To be honest i just thought it was standard parctice, my paperwork was requested end of october, nov and dec dd never went out got what i thought was my review paperwork back and payments started again in jan
Posted: Mon Feb 24, 2014 5:36 pm
by Shining
Not heard of that before it's generally just a payment each month for 60/72 months depending on your IVA.
maybe a telephone appointment with your IP might be in order for them to explain exactly what is happening and why no payments were taken in November/December?
Posted: Mon Feb 24, 2014 9:30 pm
by MelanieGiles
Something seriously strange going on here. If you did not make IVA payments for two months, presumably you are now in arrears? Think you definitely need a chat with the IP directly to see what on earth is going on here.
Posted: Mon Feb 24, 2014 11:13 pm
by downandout
No i kept the cash to one side side and made a 2 month payment straight away, we made £1000 in extra payments but it showed on the review as only paying £600 which equated to the total overpayment less the missed payments, i never really took much notice as the review was really complimentary of the way we were performing
Posted: Mon Feb 24, 2014 11:14 pm
by downandout
Will ring em tomorrow again
Posted: Tue Feb 25, 2014 12:04 am
by MelanieGiles
Bizarre!
Posted: Tue Feb 25, 2014 12:23 am
by downandout
worrying
Posted: Tue Feb 25, 2014 4:38 am
by Shining
hopefully once you've had a chat it can be sorted, let us know.
Posted: Tue Feb 25, 2014 4:51 am
by luluj
Well done for having the hindsight to save the two months money .... At least you were able to pay it straightaway ....many may have tempted to spend it !