I just wanted to ask a question. I keep getting letters from debt free direct but my emails come from fairpoint. What's the difference?. I have letters from dfd asking for just over £200 to finalise my Iva. I am happy to pay this as its been a long hard slog I've had more downs than ups. I have not paid this amount yet because I cant get an answer on the shortfall of my property that was repossessed in 2015. Please help I have tried to sort this out. I dont want anyone chasing me for money after the Iva has ended. I am banging my head against a brick wall. I just need to know the shortfall has been in included
DFD are part of the Fairpoint Group of companies. As for the shortfall, I am afraid you have to keep pestering DFD for an answer. You could lodge a formal complaint, which you can then escalate to their regulators if not sorted.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
Thanks foggy. I have been pestering them since 2015. Since my house was repossessed
I will have to make a formal complaint as you said 10 years is enough for anyone.
If the property was repossessed during the IVA and the mortgage was in place at the time the IVA was put into place then our legal advice has always been that the debt is captured. You may need to make extra payments to meet the dividend which could explain the 10 years but no one should be able to pursue you post IVA. However you would need to get confirmation of this from your IP as that is only my opinion based on our experience.
Thank you for your post. I am happy to look into your account further, please send an email to DFDForumSupport@fairpoint.co.uk with your name, reference and address and I'll arrange to look into this for you.
Fairpoint may understand how they are set up as a group of companies but that is likely to lead to problems as they share information between different limited companies.
Note the reference to their "once core" solutions:
"Fairpont’s once-core debt solutions business saw revenues fall from £11.6m to £6.9m, due to “adverse market conditions”. In July, Fairpoint announced that it would be leaving the debt management plan market due to regulatory changes, while it has also halted marketing its individual voluntary arrangement services."
They are moving progressively into legal services.
