First of all Steve youre in the right place. I am not an expert in the finacial field just someone who has picked up knowledge having been in debt.
Every problem has its solution, there will be an answer somewhere. I do know that family creditors are asked to stand aside for the benefit of companies but if this is a second mortgae in your name then it could be included I think, no expert on Mortgages. I am sure someone will be able to help take the next step in dealing with all of this.
You have obviously been under a great deal of pressure and you have already taken the hardest step. We all feel a little bit lost at the statt, like we are the only ones in this mess, we are not, there are many more out there yet to come. Well done for telling your partner, its a tough time for both of you right now.
Try speaking to Melanie who posts on here and comes highly recommended by other users.
Just wanted to say, welcome, really and that youre not alone in this dark place anymore. It does get better.
Good luck for now