Well as many posters here now know we are going down the IVA route.
have not had to many calls till now but now getting a few more, mostly from capitol one and barclay card.
so I got a new game, probably should not do this but it has made us laugh.
1. call comes in
"can I speak Too *****
2. response
"Just one moment I have to record this call for my insolvency file"
3.
"I have to inform you this call is now being recorded, may I have your name please"
4.
"May I have your date of birth, and the department you are calling from"
5.
" Do you have your supervisors name or the person who instructed you to make this call"
6.They ask if they are speaking to ******** and can you confirm ( usual id check questions)
7. Response
" I cannot release this information at present, however our appointed IP will be in contact in due course, so it appears we cannot continue with this conversation, thank you for your call"
8. hang up
9. roll around on the floor laughing at the poor guy who was unsure and unprepared for that.
I know it's not the callers fault , doing the job and all that but it is a good stress reliever.
many a mickle makes a muckle ...... if only I hadn't spent all the mickles