We are not here to judge, we are here to enable financial repayment to occur to creditors, and allow financial rehabilitation for our clients.
However, we would reserved judgement on a client with a poor track record of commitment, as this could be indicative of future conduct. I recently turned away a self-employed client who was habitually rude to my staff and refused to travel to my offices for a face to face meeting. That is a sign of non-commitment in my book, and sometimes you have a feeling that you just don't want to act - thankfully it rarely occurs.
And IP's are known to have the noses of bloodhounds, so if something does not feel quite right it generally isn't!
Regards, Melanie Giles, Insolvency Practitioner