The 50% provision is fair, and difficult to argue. It is also pretty standard too these days.
However your IP does seem to be very particular in their review process - I am amazed that they have the time to do this, but cannot knock it! I am afraid that I take a much more commercial and pragmatic approach to annual reviews - probably because I have complete trust in all of my clients to tell me the truth. I am rarely proved wrong!
I take the view that it is the client who has to live through a fairly tough five years, and that they do this out of choice rather than being forced into it. You have to cut a little slack when dealing with human beings - and treat clients as you would expect to be treated yourself. I wonder who is paying for all this additional work - and whether the additonal cost will justify any additional monies to be paid over by you? I very much doubt it!
Regards, Melanie Giles, Insolvency Practitioner for over 20 years.
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