Got a letter today about them being notified of us entering an IVA so they have closed/opened accounts, but the letter is worded so badly it suggested they'd wiped out the credit we had with them.
As it happens it HAS been transferred (and I was ready to scream at them for being thieving !?$%!s!!). Seems that we can just continue as before with monthly direct debits and it's just a matter of routine.
Was thinking of switching anyway not least because of the multitude of problems we've had with them recently (they tried to bill us for someone else's newly-built house, in addition to our actual bill, took 6 months and a whole lot of stress to get them to f-off and stop threatening us, I had at one point invited them to come around and view this new property which they clearly thought I was lying about!) [:(!]
Has anyone had any problems switching suppliers whilst in an IVA?
Lemsip - glad the issues with BG are sorted - i was keeping tight lipped about BG - as many people have done - i have also had some major issues with them - to the stage where i took a small claims out on them - it was settled after this - personally i would rather sit in the dark than deal with their Bloo*y stupidity and incompetence again. Another poster had the same issues and has managed to switch - have a look at a few comparison sites - and see whats around (as it depends on where you live/usage/etc)
We have had similar issues with BG since we moved - they tried to bill us for the new occupier of the flat we rented for six months money insisting they had not received our final meter reading - they couldn't explain why I had a letter in front of me that said sorry your'e leaving us and here is a cheque for 31.82 which we owe on closure of your account ! It went on for months !
Souther Electric / Gas are superb and have great customer care !
Sharing from experiences of dealing with debt
There is a solution for everyone .... Just need to stay positive !
So glad I kicked them into touch years ago. Wouldn't recommend them if they were the last utility supplier on earth!!!
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
Hi Lemsip if you have not seen it already check out the post a couple of days ago by Rod Newman re utilities. I sent him some contact details via Andy Davie I'll ask Andy to forward them to you also incase they are of any use. best wishes
Oscar
need to smile today? go on check out my blogs - I'll add to them regularly
Our IVA's over YIPPEE unbelievable!Seems like yesterday it was approved despite everything
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
need to smile today? go on check out my blogs - I'll add to them regularly
Our IVA's over YIPPEE unbelievable!Seems like yesterday it was approved despite everything
I'll have to do my homework, need to sort out this job stuff first though. Thanks for your help - we're up near Manchester so not sure who supplies around our way although I do remember we used to get N-Power(?) doing doorstep visits quite a lot.
I wouldn't go with anyone who does doorstep visits. I'd much rather research the best deal and contact the company myself than. I hate it when they knock on the door and proceed to tell me that I'm not on the best deal - how do they know?!?! I usually tell them where to go!
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
Hi Lemsip, They switched my account and man agd to actually wipe out my credit that I had accrued. Got it back now though after a monumental 'Rod' phone call to their customer service department threatening to take it way up on high. Have also (well in the process of)switched to Scottish Power; they have accepted me in IVA with no problems, and come highly reccomended by others. I like many others would not touch BG ever again.
Rod
Most day's you feel like the statue but just once in a while you get to be the pigeon!
I wish I'd been a fly on the wall to be able to listen to your conversation Rod!!
We found Atlantic via Uswitch and I'd recommend using that website to anyone.
Just glad yiou got your money back.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
