Hi there
Northern Rock do have a fairly stiff policy on IVA acceptance, and have recently introduced a sixth year into their criteria if the loan is an ordinary unsecured personal loan (not the together product which is linked to a mortgage).
They have justified this on the basis that their loans are often taken out over 7 to 10 years, and they feel that their customers should make best efforts to repay for as long as they can - on the basis that you agreed to a longer term commitment when you signed up to the loan.
My problem with your case yesterday, was the request for your wife's share of the endowment policy. I do not feel that this is fair, and we reverted back to NR on this very point yesterday and they are considering their position.
In terms of the £50 increase - in my practice we always use the higher level of the CCCS allownaces matrix, but many of the creditors will use the guidelined level - hence we do see requests for payment increases quite frequently. You must be sure that you do not agree to make payments that you really feel that you cannot afford, and we will speak about this directly next week once I have a reply from NR.
It is a shame not to get a positive result when you feel that you have put your very best offer on the table - but in my experience creditors continue to take a harder and harder line on people who genuinely want to repay their creditors.
Regards, Melanie Giles, Insolvency Practitioner