Aperture

Get expert opinion. This is the place for new questions to be posted.
15 posts Page 1 of 1
 
 

MARK1882

User avatar
Posts: 180
Joined: Wed Aug 06, 2008 5:30 pm
Location: United Kingdom

Post by MARK1882 » Wed Feb 17, 2016 5:05 pm
Afternoon. Just received an email from Aperture stating that they have taken over my IVA. Anybody have any info on this because this is the first I have heard of it. Nothing from our case worker or supervisor etc. My Iva was with Cleardebt.
Thanks
Mark
Last edited by MARK1882 on Wed Feb 17, 2016 5:07 pm, edited 1 time in total.
Keep smiling. It could be worse.
 
 

recovering

User avatar
Posts: 1623
Joined: Mon Sep 26, 2011 8:27 pm
Location: United Kingdom

Post by recovering » Wed Feb 17, 2016 6:13 pm
There was another thread on this recently which I think David Mond commented on and confirmed
 
 

kallis3

User avatar
Forum Expert
Posts: 77175
Joined: Mon Mar 17, 2008 4:02 pm
Location: United Kingdom

Post by kallis3 » Wed Feb 17, 2016 6:32 pm
Hi,

Yes, Cleardebt have sold on some of their portfolio.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk
 
 

kallis3

User avatar
Forum Expert
Posts: 77175
Joined: Mon Mar 17, 2008 4:02 pm
Location: United Kingdom

Post by kallis3 » Wed Feb 17, 2016 6:51 pm
Cleardebt have always had some positive posts and David Mond usually picks up on these threads.

If you scroll down on this thread
http://www.iva.co.uk/forum/topic.asp?TOPIC_ID=75511

You will see his explanation on here.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk
 
 

recovering

User avatar
Posts: 1623
Joined: Mon Sep 26, 2011 8:27 pm
Location: United Kingdom

Post by recovering » Wed Feb 17, 2016 7:14 pm
Having been through the same thing about 18 months ago I understand your trepidation. It was an anxious time and still is whenever a situation crops up and we don't know how the new company will deal with it. I think it has been a smoother journey than we imagined after the initial chaos of the takeover so fingers crossed yours is ok. I would hope Aperture will deal with your situation on its merits, Someone on here with more knowledge than me will be able to advise when needed hopefully
 
 

Lisa Thomas

User avatar
Industry Expert
Posts: 7759
Joined: Wed Dec 03, 2014 10:26 am

Post by Lisa Thomas » Thu Feb 18, 2016 9:07 am
According to his earlier post, David Mond has/is retiring so has transferred some of the portfolio to Aperture.
Last edited by Lisa Thomas on Thu Feb 18, 2016 10:48 am, edited 1 time in total.
I'm a licensed IP with 16+ yrs at Neville & Co covering the South West area. I have a YouTube channel with advisory videos on here: https://www.youtube.com/channel/UCMPTTu ... Z5k9ZcC2MA http://www.nevilleco.co.uk 01752 786800 Lisa@nevilleco.co.uk
 
 

lifenoteasy

User avatar
Posts: 3248
Joined: Thu Feb 05, 2015 2:26 pm
Location: United Kingdom

Post by lifenoteasy » Thu Feb 18, 2016 9:31 am
This is a general comment not designed to single out any one individual or company:

Where an IP/company transfers part of their portfolio but continues trading and seeking new business it immediately alienates those individuals who have been transferred.

If they had closed down it is easier to deal with from someone in an IVA perspective.

If they continue trading after transferring part of their client list no matter how good that IP/IVA company was 1) it suggests that the people in the IVA that were transferred are a commodity and 2) there will be an immediate reluctance to recommend that people looking to go into an IVA consider that IP/IVA company.

There is a strength of feeling that still exists where people have gone through this process with other companies.
IVA started March 2011, Completed March 2016 and certificate issued 11 days after final payment. It was not always easy but then some of the best decisions aren't.
 
 

Lisa Thomas

User avatar
Industry Expert
Posts: 7759
Joined: Wed Dec 03, 2014 10:26 am

Post by Lisa Thomas » Thu Feb 18, 2016 10:51 am
I can understand why debtors would feel aggrieved if their file was transferred and the original IP firm continued trading.

In some transfer situations certain files are not transferred because of their complex nature or history and easier for the existing IP to continue to deal with to close the case down rather than transfer to a new IP.
The IP will keep a handful of such cases to close whilst the practice is wound down.

Although if a firm is still actively trading and taking on new work or appointments then this is a different scenario again.
I'm a licensed IP with 16+ yrs at Neville & Co covering the South West area. I have a YouTube channel with advisory videos on here: https://www.youtube.com/channel/UCMPTTu ... Z5k9ZcC2MA http://www.nevilleco.co.uk 01752 786800 Lisa@nevilleco.co.uk
 
 

Lisa Thomas

User avatar
Industry Expert
Posts: 7759
Joined: Wed Dec 03, 2014 10:26 am

Post by Lisa Thomas » Thu Feb 18, 2016 4:57 pm
It may just be that an IP in the firm is not being replaced and the firm doesn't have the capacity to deal with their work load once they have left the firm leaving them no option but to transfer a bulk load of cases to another IP firm but the ability to continue taking on more work in the normal way.

A firm has to consider its resources and if it cannot manage its work load take steps to deal with it.

In your particular case perhaps someone from Cleardebt can clarify.

If you don't get a response on here then you could always ask them for an explanation direct...
I'm a licensed IP with 16+ yrs at Neville & Co covering the South West area. I have a YouTube channel with advisory videos on here: https://www.youtube.com/channel/UCMPTTu ... Z5k9ZcC2MA http://www.nevilleco.co.uk 01752 786800 Lisa@nevilleco.co.uk
 
 

kallis3

User avatar
Forum Expert
Posts: 77175
Joined: Mon Mar 17, 2008 4:02 pm
Location: United Kingdom

Post by kallis3 » Thu Feb 18, 2016 5:05 pm
There is another IP who works there - Elaine Masters.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk
 
 

lifenoteasy

User avatar
Posts: 3248
Joined: Thu Feb 05, 2015 2:26 pm
Location: United Kingdom

Post by lifenoteasy » Thu Feb 18, 2016 5:32 pm
No further comment from me now or in the future about this one.
IVA started March 2011, Completed March 2016 and certificate issued 11 days after final payment. It was not always easy but then some of the best decisions aren't.
 
 

relieved33

User avatar
Posts: 1166
Joined: Mon May 18, 2009 7:22 pm
Location:

Post by relieved33 » Thu Feb 18, 2016 8:50 pm
I would have been gutted to be transferred. Perhaps unfair to speculate but, if there are 2 IPs and one retires, if the other has capacity, couldn't they take over?

It is a business when all is said and done and I suppose new cases are more lucrative as most fees seem to be paid during year 1.

I do wish David Mond well in his retirement, 70 is the new 60!
 
 

Lisa Thomas

User avatar
Industry Expert
Posts: 7759
Joined: Wed Dec 03, 2014 10:26 am

Post by Lisa Thomas » Fri Feb 19, 2016 9:07 am
That's my point. Imagine they have 50 cases each, which is their full capacity.

If one retires/leaves and the firm is for whatever reason not replacing them IP number 1 won't have the ability to suddenly deal with 100 cases so they would need to take steps to deal with the excess 50 cases.

This is just hypothetical!
I'm a licensed IP with 16+ yrs at Neville & Co covering the South West area. I have a YouTube channel with advisory videos on here: https://www.youtube.com/channel/UCMPTTu ... Z5k9ZcC2MA http://www.nevilleco.co.uk 01752 786800 Lisa@nevilleco.co.uk
 
 

Starry30

User avatar
Posts: 98
Joined: Sat Feb 20, 2016 2:46 pm
Location: United Kingdom

Post by Starry30 » Sat Feb 20, 2016 6:58 pm
Hi, I too received this email last week should I be worried ? as in any rules changing like take home pay? 10/50/50 rules ?or even ppi ? I've just received a letter stating im being awarded ppi with clear debt i was allowed to keep £500 hope it all stays the same we've only been in the iva since sept 15
 
 

recovering

User avatar
Posts: 1623
Joined: Mon Sep 26, 2011 8:27 pm
Location: United Kingdom

Post by recovering » Sat Feb 20, 2016 8:54 pm
Unless they notify you of any variations and you then agree to them by signing. your terms and conditions should stay the same. If they send you anything make sure you read it, understand the implications of any changes and agree to them before signing. Creditfix tried it with PJG clients but the majority of us on here refused them. It has not had any negative impact on us yet (as far as I am aware)
15 posts Page 1 of 1
Return to “Ask IVA Forum and Industry experts”