Which IP Company are you with if you do not mind me asking?? Have you spoken to your IP direct regarding this issue as having paid 4 years contributions there is no way in hell I would let them fail my IVA now due to a fault on there part - how can they chase you for paperwork from that long ago!!! There issue not yours.
sorry --- FREEMAN JONES part of gregory pennington- think banking etc
agreed their issue not ours but they dont seem to care they just want there paperwork, surely if this paperwork was that important they wouldnt have accepted the last 4yrs worth of payments ? seems like they were happy when they were getting there money!! these issues only arose when we started paying reduced fees (as advised by the relation ship manager we had for 4yrs)
I can understand how you feel, but your IP does have a job to do at the same time. There does not need to be a problem here - all you need to do is politely ask your IP to summarise the issues they have with your case, and enquire why it has taken them so long to request this documentation from you. Is the provision of the documentation likely to result in a higher return for creditors?
Freeman Jones are part of the trade association DEMSA, which has OFT code approval, so if you are unable to get a satisfactory response you could also seek guidance from that source as well.
i shouldnt have thought so as they have already had our wage slips prior so everything sholud be accountted for, its the fact there sat there telling me i havent sent this and that for the last four yrs and its only become an issue now!! when they have found out i cant get the equity release and since we were paying reduced payment due to SMP which we were told to do by our relation manager of 4yrs, who convieniently isnt there anymore
is it in there intrest to terminate over such a daft thing as paper work from 4yrs ago when there still getting paid - were currently in the process of trying to get the £8400 from a family member to try and put an end to it all...
sorry to go on and on but my heads all over -- has anyone seen this kind of behaviour before from a company? are they really that heartless they would terminate just before christmas? is it a scare tactic?? i dont know - need help and reasurance fast
What is the problem in you providing them with the paperwork? Has it been destroyed or lost? If so, and if you say that it had originally been provided to them, I suggest that you send them a fairly stiff letter expressing your concerns, and that you cannot produce the documentation. This is not an IVA failure issue, and if they feel it is they should seek creditor approval and you should seek legal advice. Although I would never encourage not providing an IP with documentation that they have requested, I feel sure that creditors will prefer to have their money and end the arrangement rather than worrying about a few missing papers.
its the finding of the paperwork were getting stuck with 4 yrs worth ......could they not ring bank for statments,tax office for info??they dont seem to beleive that were having trouble finding it this is really stressing me out i want to make the last 8 payments to them an have it done with now.
Sorry - but it is your duty to produce this information to your IP and not theirs to chase around third parties looking for it. I can't understand why it hasn't been chased earlier however.
So the jigsaw is still 5% short and they probably need this information for very good reasons. Bite the bullet and get it to them as soon as you can, in the interests of cordial relationships and a well run IVA.
