Glad the letter was found - let us know how you get on tomorrow.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
This does seem very odd. Once the certificate of completion was issued your partner's name should have come off the register within three months whether successfully completed or failed. It sounds to me that there has been a mix up possibly of names but as his IVA is still live and it is not his fault it should be easily resolved.
I do agree that he should speak directly to the IP as this is potentially very serious and I am sure the IP would want to know. If he cannot get through to the IP send an email make Urgent/Complaint and this should get the required response.
Please drop me an email (address is in my profile), with all your contact details and I will get in touch to discuss your issue further.
Look forward to speaking to you soon.
Hi Laura. I am afraid that our old profiles, with contact information, were obliterated along with the old forum. You could include an email address in your signature, using the words "at" and "dot" so that bots don't pick it up, until such time as things change.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014