I agree about the customer service ronald, I enjoy good customer service as it says a lot about a company and that would persuade me to shop with them.
IVA final payment left the bank on the 26th January 2013...looking forward to a debt free future.
Well needless to say i have written a letter of complaint and sent an email as the person who i was talking to last night stated 'they probably just did it for an easier conversation!' whatever that means, still awaiting a reply to my email so will keep you posted but i might be looking for a cheaper supplier shortly if i don't recieve a satisfactory explanation.
Om shanti, namesté, good luck to all who are embarking on the IVA journey, it isn't always an easy one but the outcome is the best.
IVA COMPLETED August 2012, received Completion certificate 18.4.13.
here is an up date, it would appear that British gas have now moved the goal posts and prefer you to be in credit for the winter! A case of pay before you buy me thinks so needless to say i have now got to set up a standing order to pay what i was paying via a direct debit and just pay the difference when i recieve my bill, grrrrr.
Om shanti, namesté, good luck to all who are embarking on the IVA journey, it isn't always an easy one but the outcome is the best.
IVA COMPLETED August 2012, received Completion certificate 18.4.13.
absolute pain, might be woth at this point considering an alternative supplier go to USwitch or similar and just pop in your details to see if they can beat what you're receiving now.
IVA final payment left the bank on the 26th January 2013...looking forward to a debt free future.
I agree with Lesley that you should give USwitch a try.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
Yes many thanks for the replies, i will definately look at changing my supplier now and i'm sure that i can get it cheaper as well. What a farce to be honest!
Om shanti, namesté, good luck to all who are embarking on the IVA journey, it isn't always an easy one but the outcome is the best.
IVA COMPLETED August 2012, received Completion certificate 18.4.13.
Do these companies not realise that by doing something like this they are liable to be losing customers?
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
