I've never completed forms for my review, it's always done over the phone.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
I have found the same thing Locko with Payplan and a change of attitude towards me.
I have not done anything wrong (other than get my self in this mess in the first place) so I can't understand why but it seems to happening to other people.
Like you I am going to try not to worry about my equity clause a lot can happen in that time.
I did my first one over the phone but unfortunately I find it differcult to speak to them during office hours due to a change in working hours. I think next year I will take a day off to do it.
I'm doing ours during normal office hours this year but we have done them later in the past. The office is shut for us to speak to them at 5, they do work later and I've done a review at 7 in the past.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
I would - I was told at the time that they just closed the lines for incoming calls but if they had anything to do discuss with existing clients they would call then.
Of course the goalposts could have changed since then!!
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
Hope your reviews go well. My letter was hilarious. It had a line saying I need to pay xxx from my annual bonus "unless I've already paid it". Other than the fact I'd paid it two months previously, it goes to show that these templates are not altered beyon the name and the number. Pure laziness on their part not to bother checking if the bonus payment had already been received or not!! Whatever, I'm fed up with VN's new attitude.
Brokebryn Thank you for raising this imporant issue I am also with PayPlan I opted for the IVA route as Bankruptcy would also affect my job as well as my home. My IVA commenced in June 2007 though i do have equity in the my property i have been unable to remortgage i have provided Payplan with all the rejections i have received. My paperwork states that should i be unable to realise my equity the supervisor may call a meeting of creditors to consider varying this sum or the duration of the arrangement. After reading the various posts i notice i also have the bankruptcy bond clause other posts have mentioned. I await payplans response to this issue but it does appear to be a problem with many of us. If i was to be made bankrupt now i would loose my job as well as my home so the worry will keep me awake for many a night at the moment. I wonder now what the hell ive signed up to. I have had various case officers over the years so i have today contacted my current case officer looking for some clarification on this issue of equity release. Since i have submitted my documentation i have heard nothing however, this is about the time you first raised this important issue of PayPlans clients so maybe discussions at Payplan HQ are ogoing as i post.
In the final year of an IVA, special care needs to be taken by the IP responsible for that case to ensure the following:-
1 Clients are assisted where possible to deal with the equity release provisions. There are still a lot of pre-protocol cases out there nearing conclusion, perhaps with conflicing or confusing creditor modifications, and IPs must take responsibility for ensuring that their clients are assisted with this often complex and confusing exercise.
2 If there is a minimum dividend requirement, that clients are aware if there is a need to extend the term or vary the arrangement.
3 That any arrears of contributions or uplift can be repaid before the end of the arrangement - or else a variation to extend time may be required.
4 That clients have fully complied with all proposal terms before a Certificate of Due Completion can be considered.
It is too late to wait until the end of the term to address these issues - they should be dealt with at least by the fourth anniversary, so clients expectations are met during the final year, and that they can look forward to a peaceful debt-free future.
Well said Melanie - that is what I would describe as the duty of care that all IPs have to their clients - it's a shame so many of them seem to ignore it.
It really isn't difficult Vince - with a correctly staffed and trained team, and IPs who run their portfolio's on a hands-on basis and are aware of the issues in each particular case.
Yes the goal posts have changed on many things by the sound of it Jan.
I have emailed my new case officer twice now about my review and have heard nothing. I suppose I will have to try and ring them from my mobile all extra expense to me!
I am really fed up with all, especially on reading the posts about all the confussion concerning equity release. I do not want to end up going bankrupt either as it could effect my job as well as my home
It is all such a worry at the moment.
I have today tried to contact Payplan to discuss this issue again i was unable to contact my case officer i will email in the morning to see if any response from them in regards to this serious issue is on the horizon. I have never had any problems contacting them before however this issue has in my opinion certainly opened a can of worms if you ask me.
