I'm asking this for a friend of mine. Her neighbour is on benefits and has a basic bank account. Her parents transferred £200 into her account so she could have a new gearbox put in her car. When she went to the bank her money was gone, and when she rang the bank she was told it was taken for an unpaid credit card debt from 7 years ago.
My question is, can the bank do this? I understand that she owed money, but can they really take every penny out of her account and leave her with nothing? She has 2 young children.
Thanks in advance for your advice.
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