CF T&C

[abbiesmum2003]

Im sorry to start another CF thread.

I have so far ignored the letter about t&cs however with them potentially holding a MVM (not sure what that involves infact) and that they have threatened implied consent, I am composing an email to Susan to state that we willnot be signing.

I just wondered how others worded an email about this, who did you send it too and have you had a response?

[ridingthestorm]

I haven't bothered as my letter states "sign and return" nothing about implied consent.. So they can poke it plain and simple.

[grimswold]

I did email them (Greg) and asked for confirmation that my T&Cs were remaining the same. I have a response from them so I don't expect any change. I decided to do this as it would be one less piece of hassle if they "accidentally" changed the T&Cs and I had to make a fuss after the event.

[abbiesmum2003]

Thats my thinking Grimswold. If i write to clearly state i do not wish to sign and my reasons why, if anything did change then ive got evidence that i declined rather than simply ignored. I have ignored it until now but think a response might be better.

[dand]

i have not had this letter from them? ive only had an intro letter and a red bank details change form?

[Pap]

We emailed and said thank you for the kind offer but we wished to decline and stay on our original t's and c's as stated in their original letter. No response to that surprisingly!

[recovering]

I told them on the phone I will not be signing, Shirley said THEY WILL. I SAID NO THEY WON'T she then said I will make a note in your file

[recovering]

Sorry that made no sense! she said my T&C'S would change and I said no they wouldn't after which she said I will make a note in your file do you think that is enough? I had the letter saying sign and return if you agree ...I didn't

[vito]

I have had a welcome letter but don't remember seeing something to send back. Are the new t&c's drastically different for those of us who don't own property?

[hubert]

I told them on the phone I'd prefer to stay on my old T&Cs.

If I was penning and email to them, I'd simply say that they should accept this email as confirmation that you wish to remain on your existing terms and conditions and will not be signing the new ones.

Simple, courteous, to the point.

[mrsbee]

I told them on the phone not no we won't be signing the new t&c's however just to be on the safe side I also emailed and asked for a reply to make sure that it was in black and white, I saved a copy and I also chased up the incorrect creditors report that we received it only took about 7 emails back and forth to get a straight answer but I have in writing that they made a mistake and that creditors have been sent an updated report.

[hubert]

font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by vito

I have had a welcome letter but don't remember seeing something to send back. Are the new t&c's drastically different for those of us who don't own property?

With the new T&Cs the most important thing is the fee increase.

Your payments remain the same, they take a larger cut and less goes to the creditors.

If everything goes well this would have little effect on you. But if your IVA did fail down the road you'd owe more as you would have paid off less of your debts.

[NightOwl]

I have an email from CreditFix that states "I can confirm that your dividend will not be affected by the increase in fees, this is an agreement between ourselves and the creditors." I queried this and did not get a reply.

[abbiesmum2003]

Thats not right? So have they put you on new t&cs with higher fees or not? of course its going to affect dividend....unless theyre planning on increasing payments to cover it?

[lifenoteasy]

From published guidance on theor own web site:

Provision of information – additional requirements

The nominee or supervisor is required to provide certain information about the time
spent on the case, free of charge, upon request by specified persons. The persons
entitled to ask for this information are –
#61623; any creditor;
#61623; where the arrangement relates to a company, any director or member of that
company; and
#61623; where the arrangement relates to an individual, that individual.
The information which must be provided is –
#61623; the total number of hours spent on the case by the insolvency practitioner or
staff assigned to the case;
#61623; for each grade of staff, the average hourly rate at which they are charged out;
#61623; the number of hours spent by each grade of staff in the relevant period.
The period for which the information must be provided is the period from appointment
to the end of the most recent period of six months reckoned from the date of the
nominee’s or supervisor’s appointment, or where he has vacated office, the date that
he vacated office.
The information must be provided within 28 days of receipt of the request by the nominee or supervisor,