I must admit I am getting more and more frustrated with awaiting a completion certificate due to this PPI issue. Am I reading the information correctly on the Clear Debt website. I have had a home visit approx 6 weeks ago to sign all the PPI claim forms therefore would suggest that I am cooperating as best I can. Why can't I receive a completion certificate by signing a declaration that states any monies raised from PPI will form part of my IVA?? Am I reading their information correctly?? Why am I still waiting!!
Sign and return the authority for ClearDebt to refer your details to our approved claims intermediary DRSP Limited.
Your case will then be reviewed and you will receive a telephone call from DRSP who will establish whether or not PPI is likely to have been mis-sold.
An appointment will be made for a Claims Specialist to visit you to collect the relevant paperwork to submit claims against your creditors.
Subject Access Requests will be submitted to all creditors to get confirmation of which accounts have PPI policies attached to them.
ClearDebt will send an assignment document and disclaimer to you to sign and return to confirm that any monies recovered will belong to the Supervisor of your IVA who will distribute the funds to the creditors within your IVA in accordance with the applicable conditions.
Your supervisor (on those cases that have completed other than the PPI mis-selling work) will be able to issue your completion documents on receipt of the above mentioned documents.
If you have already spoken to an approved claims intermediary and co-operated with the investigation then the assignment and declaration will be sent directly to you without further need to wait for all of your claims to be settled prior to your case being completed.
The assignment letters will be sent out from 17 December 2012 and will be sent to all clients who have made all of their contributions and complied with the claims process fully.
In future, assignment letters will be sent to all those who have co-operated with the Supervisor fully in the PPI mis-selling investigation at the point where all but 3 monthly contributions remain to avoid any further delays.
I cannot identify you from your forum name, but if you wish to contact me off-line, my details are in the experts section, then I will be happy to see what I can do to assist you.
Regards.
Cert DR
23+ years in debt advice
I do not post for anyone other than myself
Hi, I have sent you an email with my details. For total clarity I need to understand why when all the PPI claim forms have been signed and authority given to Clear Debt, do I have to wait for creditors to reply.
The Clear Debt site suggests that once I have cooperated to kick start the PPI process and signed authorities etc, then a CC can be produced? Am I reading this incorrectly as it will impact many others in my position?
If you look at my post yesterday about bank accounts I am in exactly the same situation as you.
I am with Clear Debt also, and made my final payment around June last year.
I have today been contacted by DRSP after 9 months and will be signing all the forms on Monday.
You would think that once this is done a certificate could be issued.
"If you have already spoken to an approved claims intermediary and co-operated with the investigation then the assignment and declaration will be sent directly to you without further need to wait for all of your claims to be settled prior to your case being completed"
It does seem that their statement to send a declaration will be sent directly without further need to wait is not what I have experienced. The PPI forms were completed early February and I am no further forward.
This is particularly frustrating as being on the insolvency register is blocking an opportunity for employment.
"Subject Access Requests will be submitted to all creditors to get confirmation of which accounts have PPI policies attached to them”
From the point these requests are sent your creditors have a period of, I believe, 8 weeks to respond and at this point we will know which claims exist and be able to take assignment of them.
If your case was reviewed in February then it stands to reason that the process is nearing an end and there should hopefully be a further update forthcoming in the near future.
D.A.S – our process has been followed to the letter. If you require further assistance then feel free to contact me directly.
Regards.
Last edited by size5 on Fri Mar 22, 2013 12:42 pm, edited 1 time in total.
Cert DR
23+ years in debt advice
I do not post for anyone other than myself
Yes - 8 weeks is the timescale Mike - glad to see that things are moving along for this client and that the outcome of their possible claim will soon be known.
So the clarification is that the letter of assignment cannot be issued until all creditors reply to the subject access requests. This in my view differs to Mr Mond's statement online or maybe I read this incorrectly.
DRSP are telling me that creditors are taking 90 days to respond to these requests which is not good news for anyone awaiting a CC
I don't see why the assignment cannot be taken at a very early stage, so long as both parties are happy that it can be granted and then received. What is the ClearDebt policy on this Mike?
Mel - I have just come off the phone to Clear Debt who advise that they must know what potential claims exist before an assignment can be taken. I am more than happy to sign any document that gives authority for any potential claim to be part of the IVA, Apparently this is not an option
Further thought - We are all aware of the windfall clause within an IVA that of course cannot be specific but covers any eventuality, so why can an assignment be setup to do the same. Everyone's a winner, CC received earlier and less contacts/ resource required by Clear Debt!
