Couldn't agree more with you Andy, shocking customer service, however i'm sure that if you witheld a payment etc then they would soon be contacting you.
Om shanti, namesté, good luck to all who are embarking on the IVA journey, it isn't always an easy one but the outcome is the best.
IVA COMPLETED August 2012, received Completion certificate 18.4.13.
I still do not understand why cc cannot be issued whilst the ppi claim is ongoing! Is this because they are scared that the debtor will have rights to any monies paid!! Yes I think so!! To keep moving a goalpost is totally unacceptable practise and should not be allowed! The debtor needs safeguarding as they are somewhat bullied from a great height!!
font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by David Mond
nickjohn - if an IP receives a commission for referring matters to a particular PPI mis-selling reclaim company then such commission in my opinion would be required (a) to be disclosed and (b) have to be paid into the IVA estate.
Hi David, sorry for harping on about this, you say that you outsource you PPI reclaim work and that you receive no commission or fees for PPI reclaims yet in the Cleardebt Group PLC accounts 2012 under the heading “Commissions and payment protection mis-selling claims income” you say the Group receives “fees in respect of claims for mis-sold payment protection products.”
I have typed and then deleted before posting, a number of responses to this thread!
I think that Andy has his finger on the pulse as to how many "customers" of an IVA feel.
I may be wrong but feel sadened that Andy has had to post as a sticky about potentially "unfounded allegations". This seems a responce to the thretening tone of David Monds post?
David has gone from denying any link to the claims management company to acknowledging that there is a link!
I am reluctent to make any further "unfounded allegations" and hope that any of you that have the misfortune to be clients of Cleardebt or some of the other (in my opinion) unreputable companies, will soon come out the other end having served your sentances.
Have a good weekend all!
7 years after starting an IVA I finally received a completion certificate from ClearDebt
font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by Heretoday
I have typed and then deleted before posting, a number of responses to this thread!
I think that Andy has his finger on the pulse as to how many "customers" of an IVA feel.
I may be wrong but feel sadened that Andy has had to post as a sticky about potentially "unfounded allegations". This seems a responce to the thretening tone of David Monds post?
David has gone from denying any link to the claims management company to acknowledging that there is a link!
I am reluctent to make any further "unfounded allegations" and hope that any of you that have the misfortune to be clients of Cleardebt or some of the other (in my opinion) unreputable companies, will soon come out the other end having served your sentances.
Have a good weekend all!
I think the only link David confirmed is the fact that he knows someone who works in a claims company I didn't get the impression he was confirming there was some other form of connection, but I may be wrong as a lot has been said on the subject recently...
Whilst it is a good thing to stop people just coming out with unfounded comments / allegations I hope it does not stop the flow of free speech and make people think twice about asking pertinent questions through fear of being pursued if they were wrong..
It boils down to presentation. You cannot make unfounded allegations or present them as fact. However, there is little to stop you presenting an opinion of how YOU see things.
Heretoday, Andy is in an awkward situation. Whilst wishing to maintain the freedom of the forum he also has to balance this against the law of the land, under which he is ultimately liable.
Free speech isn't quite as free as we imagine as the rights of those against whom we might speak also have to be protected.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
I have over the years received various solicitor letters/emails and at times it has been uncomfortable and worrying. HOWEVER we will continue to raise issues on this forum including naming any IVA providers that appear to be offering poor service or advice. Once a company/individual has refuted any specific allegations then we need to leave it at that unless the poster can provide concrete evidence to the contrary.
Remember the professionals are not anonymous unlike regular posters and the forum is very widely read so any untruth can be damaging
One of the many strengths of this forum, and a reason I am proud to be associated with it, is the openness allowed and the willingness by all concerned to have honest and frank discussions. Differing opinions are healthy and as long as individuals opinions are presented as that rather than blanket facts then it gives the very many members that read and do not post the opportunity of a balanced view.
Of course with any professional environment we have to temper things sometimes and be mindful of being accurate - if only I could rant on the times I have wanted to but usually its enough to make the point in a measured way!!
To comment on Nutkins post - a completion certificate is the legal document that confirms the IVA is complete - if a claim is outstanding and potential monies due to creditors then it cannot be deemed complete - its a bit like issuing a decree absolute when there are still outstanding agreements in a divorce settlement.
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font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by mole
Yes Andy/Back on track I deleted it. On reflection I wasn't sure on the value of detailing the complex subcontract arrangements of some providers.
When you actually look into some of the information in the public domain for certain IP's you find that they fudge around a lot of questions when it comes to things like ppi reclaim fees and their association with third parties.... When the information they publish under the accounting rules for plc's shows a different story... When I entered my iva I thought the ip as my friend and ally now I see him quite differently....
