At whose request was the company name deleted ?
My client, for whom English is not her mother tongue, was widowed, depressed and therefore unemployed for a couple of years and left with several children to support. Her husband had no life assurance to pay off the mortgages. She now works for little more than the minimum wage. She was preyed upon by this company, which gave her the impression that it was an official fund for the protection of bankrupts from repossession (the company's name itself suggests governmental or charitable funding). It charged £5,000 for annulling her bankruptcy. It appointed a firm of solicitors to act for her, whose "customer care" terms include that it excluded advising her about the secured loan. It arranged a three-month loan, secured on her property, from a close, connected company (without making the connection clear to her) to pay off her bankruptcy debts, annulment fees and costs with an exit charge of £3,000 and an interest rate of 4% per month, despite the fact that it must have been obvious to the company from the start that she would not be able to obtain a remortgage on her income. The debt has more than doubled and now the company that sold itself on the basis that the fund had been set up to protect bankrupts from losing their home is claiming possession of her house.
Repeal the banana !
