Contacting Payplan

[SharonR]

Hi
Sorry Ive taken a couple of hours to reply - just popped to the shop.

Thanks for the reply Ian, I thought I was doing everything right - I suppose you can only follow what you IP/Company says.

Debbiw in answer to your question my chairmans report does state about the 10%.

In my report they also want my latest P60 at my first review. So I presume what they will do is take my pay from that, add 10% and make sure I have paid 50% of the remainder.

Got my report in front of me now and it actually says about overtime/bonus/commission or similar that I have to disclose it within 14 days of recieving it and then I get another 14 days to pay after disclosure - so I actually get 28 days to pay my overtime.

Regarding increases in salary my report says:
'Where the net income has increased the debtor shall increase contributions by 50% of the net surplus (after taking into account living costs) commencing in the month following the review.

So..It seems I am doing things right.(Fingers crossed)

This would all be so much easier if everthing was standardised.

All the best
Sharon X

[markiboy]

I was with Payplan and at first they were great with my DMP but I could not get hold of anyone. They didn't reply to my calls or e-mails they became a nightmare. I left them and after seeking advice I went for an IVA. I was in the IVA for 2 months and Payplan contacted me, saying I was defaulting on them, even though I informed them. They asked why I left them I replied I couldn't get hold of anyone. They contacted me again 6 months later and said, "WHY HAVE YOU LEFT US?" Say no more!!!
markiboy

[Adam Davies]

Hi
Great post markiboy,the joys of being with a large company.
Regards

[debbiw]

finally got through to payplan, who have said that even though it doesn't state anything about my 10% allowance for overtime, in my chairmans report, i am still allowed to takt this into account, before paying 50% of the difference, which is good, as this is all i have been putting away, and not the full 50%. I have printed the email off and am keeping it just in case they ever come back and say otherwise.[:D]

[MelanieGiles]

How can they say that if your proposal does not provide for you to keep the first 10%??

[ianmillington]

If it's not in the proposal or the Chairmans Report then it's not applicable, I'm afraid. The Supervisor can't make things up as he goes along, he as much as anyone else is bound by the proposal.

From what you have said you would be wise to put away 50% of the net increase in overtime to one side. However, it looks like you may just have to account for this at your annual review where you account for 50% of the increase in your "net surplus" i.e after accounting for increases in gas/electricity etc. It's difficult to give outright advice without looking at the whole proposal and Chairmans Report.

So far as I am able to see it's only Tix who are using the 10% plus 50% provision for overtime, which will depend on who your creditors are.

ian

[debbiw]

when i spoke to the chairman on my creditors meeting day, he said that i was allowed 10% overtime allowance, then after i had to pay over 50%. When i looked at my chairmans report, it didn;t say this, it said i had to hand over the full 50% of any increase or additional overtime, when i have queried this with payplan, they have said that i can keep 10% to take into account cost of living increases, and then pay over 50% of any additional increases.
Ian my creditors were, cahoot, abbey, mbna, capital one, barclaycard, argos card.
i did speak to the chairman on the day and he said i had the 10% allowance,

[debbiw]

just spoke to my case manager, she said that she will be the one that does my annual reviews and that i am allowed the 10% allowance - god, talk about being confused. Can't understand why its not in my chairmans report, but hey ho, i'm happy with that x

[ianmillington]

Looking at the creditors list, Debbi, I can see why you might not have the 10% clause in. As I said earlier, I think only TiX use it, whereas I believe your IVA will have gone through with support from KPMG and GT.

So far as I see it, if your case manager says a certain term that does not disadvantage you will apply then, in reality, who are we to argue with it. So long as you are happy with the clause, then my recommendation to you is to just go with the flow.

Ian

[debbiw]

thanks ian, i have printed the email off in case anything other is said at my 1st reveiw. My case manager said that payplan allow this 10% clause with all their new iva's to take into account the rises in cost of living.

[MelanieGiles]

Most of us have incorporated this clause into our own standard proposals - it makes sense and is fair. I am not seeing it modified out by other creditor representatives.