Myself and hubby signed with Cleardebt and received certificates within weeks. Never thought we had taken ppi, they investigated and found none. If they found any in the future, they are welcome to it. We wanted certificates. My final payment was 27th October, had certificate end of November and I am off the insolvency register. Hubby's certificate came before mine but he's still on.
I signed a Deed of Assignment last year but have since been told that I will not receive my completion cert until all PPI issues have been resolved, which given EIF are dealing with my PPI claims doesn't exactly fill me with confidence.
Almostover, I would think this is an error. Please give your team time to respond to the matter. As they have explained they are snowed in at the moment and the office is barely manned.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014