But, the lender DID arrange the product that was taken and charged their normal arrangement fee as is fairly standard practice throughout the industry. I do agree the fee that was charged by the lender was high, but it is the arrangement fee charged for the product that was supplied.
Obviously, products are available based on a customers personal circumstances and in some cases what is available, is very restrictive.
As with all mortgage products, fees are disclosed to the customer prior to application and again on completion, all is perfectly transparent. This was not sharp practice by the lender or by BDS & certainly not by Leybridge.
As Liedto states she was perfectly happy with the service that Leybridge gave her and acknowledges that we carried out some serious bartering and negotiation with various lenders, third parties, and other used brokers on their behalf.
IF there were any sharp practices by third parties involved in our processing of the application or anything untoward with the application itself in any way, we would not have allowed it to complete.
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