Please find my email address in my profile. If you could drop me an email and include your contact details I will look into your case further, and get back to you to discuss any questions or queries.
Well just to update this DFD are hopeless, near the end of February and still no closer to it being closed, they had the variation meeting all ok January 13 and was told that it would be closed soon, yet they have now emailed within the last hour and told that another meeting will take place in April and it will be 4 to 6 weeks after that.
So in real terms I could be looking at early June to close an IVA that I made the last payment on in January 2013.
Can I complain to anyone, as I seem to be getting nowhere now, spent 25 minutes on the phone this afternoon and did not even get through.
Last edited by WayneD on Fri Feb 28, 2014 5:31 pm, edited 1 time in total.
Can I suggest that you contact Matt again and see if he can investigate this for you? DFD will have an internal complaints procedure, but if Matt has already been involved you may stand a better chance of getting this resolved sooner rather than later.
Eif are taking forever with the ppi. We sent forms back in july 2011 and ours is still not finished. In fact we are still completing forms as some have run out of timescale snd now only this week we have recieved new ones for creditors from years ago as they have trawled through experian to find. One of whivh we cant even find on our report !. Hope you get sorted soon.
Further update, managed to get through on the phone last night and speak to someone, the email was sent in error, they waiting for the last few bits of paperwork and all being well it should be closed within the next month.
