You need to give Payplan a ring so they can explain everything to you and you can put your side of the story forward.
Do you have bank statements as proof that you have paid?
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
M-te - you should have a supervisor who you can speak to.
Unfortunately, they won't be there now until Monday.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
