I have finished my IVA 18 months ago with Grant Thornton and I'm still waiting for the Stat interest on my ppi claims anyone know a quick way of getting it out of them ?
I must admit that Payplan were really on the ball when it came to paying over my share of PPI interest. I had 2 lots of PPI refunded and in each case Payplan phoned on the day they received the money to ask me how I wanted to be paid my share.
"If you think it's expensive to hire a professional to do the job, wait until you hire an amateur."
Write to them about it and ask for a written explanation as to a) the delay and b) estimated timescales as to when it will be paid over. Hint that you will be making a complaint against them if their response and future actions are not satisfactory. Send the letter recorded delivery and via e-mail if you can.
