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plasticdaft
Forum Expert
- Posts: 9562
- Joined: Wed May 21, 2008 12:45 pm
- Location: United Kingdom
Credit where its due Melanie. I certainly didnt expect such a prompt response and when you consider that chances are hundreds of these letters went out at the same time.
I am impressed indeed.
Paul
Discharged today the 8th feb 2012. View is much brighter now.
Continuing to rebuild our credit worthiness.
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TheArtist
- Posts: 555
- Joined: Sat Nov 17, 2012 4:41 pm
- Location: United Kingdom
font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by plasticdaft
Very prompt service from sandra who has emailed me to confirm its an error on their part and to inform me they have updated their records and will amend our credit files ASAP.
Well done GT. (Not often that line gets used).
Paul
Paul, I also have used Sandra. And she is
very, very good. Speedy and efficient.
Completed IVA - August 2012 pheeeeeeeeeew
Only my opinion - Nothing More Nothing Less
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orchid5
- Posts: 1814
- Joined: Sat Jul 05, 2008 2:37 pm
- Location: United Kingdom
Let's hope that Sandra doesn't get inundated with work like poor Judith at DFD and all the other people who work tirelessly for various firms on here. What i would hate to happen is what happened to Declan who was without doubt an absolute star but sadly because of his workload etc couldn't sustain the communication element on the forum.
I do think that the firms concerned should be looking to improve their communication and make a commitment to ensure that if you need to, you can get in touch or at the very least receive a reply within a given timeframe.
Om shanti, namesté, good luck to all who are embarking on the IVA journey, it isn't always an easy one but the outcome is the best.
IVA COMPLETED August 2012, received Completion certificate 18.4.13.