Expert Insolvency Claims - anyone heard of them?

[single_mum]

Dear All,

Didn't expect to be back on here, but it would appear there is still work to do on my paid up IVA.....

My IVA was done (over 5 years ago now) via Money Debt and Credit in Watford. I made my last payment at the beginning of July this year [:)]

Spoke to them, (they have been great through the whole process) and was told all was well.. never missed a payment and never had a variation. Textbook IVA by all accounts...

Then, I find out that they have sold the 'book of business' to the dreaded Grant Thornton... Cue enormous sigh on my part.. especially after having read so many posts on here...

I get in touch with them, and they inform me that in 3 to 6 months I will receive my completion certificate. Saying that, this was after me telling them I had finished all payments... (glad I cancelled the Standing Order!)

I then receive a phonecall (at work) from Expert Insolvency Claims... on behalf of Grant Thornton (allegedly) who inform me that before anything can be done, they have to investigate any PPI claims.. (even bigger sigh)... Ok, I get it, and I understand why this has to be done. HOWEVER, I cancelled all my PPI OVER 10 YEARS AGO!!!! MD&C were aware of this too. I reiterated this to the person on the phone, and explained that I did this back then because I actually work in Financial Services at the time, and knew that they wouldn't ever pay out to me! This, it turns out isn't good enough....

I now receive a whole load of paperwork in the post asking me to sign all sort of paperwork, (asking for my authority etc) along with a letter of engagement. By signing this letter I am apparently agreeing to their terms of business and entering into a legally binding agreement with CreditFix Ltd... Nothing about GT at all!

Has anyone else heard of these or had any dealings with them? Even to let me know how long they took and what the service was like?

Any info gratefully received!!!

Thank you

(not so single mum anymore!!)

[Pandy]

EIC are the company that GT used to collect PPI.

We are with them and they are not very quick they have been dealing with hubby's PPI cliam for 6 m onths now and it still isn't complete. The best advice I have read on here is to pester them constantly as they seem to do something when you do that if you don't bother them it seems you get put to the bottom of the pile

[Cheshiredebt]

Ask GT for a 'declaration of no claim' which you can sign that says you will not claim against PPI now or ever. Infact you should insist they let you have it. Like you i never had PPI because i knew what con it was.

[jules64]

Hi,

I'm with GT and EIC are currently dealing with a PPI claim. I was told I had to do it as part of my IVA. So far they have got £1991 from one company and yesterday I received an offer from RBS for £8571 which unfortunately will have to be paid into my IVA. There are still about 4-5 other companies to pay out. The thing is, not once have I asked for PPI so it just goes to show maybe a PPI claim is worth it!!

[Cheshiredebt]

Fantastic news Jules64. Some of us however that worked in the industry knew what a con it was took steps to ensure we never had it.

[single_mum]

Thankx everyone! I've now had to endure a recorded telephone interview asking me if I was ever aware ofany ppi on any of my accounts. They also informed me that they would be scrutinising all my accounts I have ever had!!! Surely they cant do that.... even stuff that was paid off znd cleared prior to the iva!!! I really don't have a good feeling about this, and it feels like a total invasion of privacy

[nickjohn]

As has been said before it all depends on what your specific IVA says about PPI. Some IVA's have a catch all clause which gives the IP authority to chase any money they think will benefit the IVA, others have a defined asset IVA which does not include PPI so is not part of the arrangement.

GT have issue a mass variation letter which is an amended set of terms and conditions they want you to sign which basically turns your IVA into an all assets IVA and gives them authority to chase PPI / bank charges and anything else which may appear further down the line.

If you do decide to pass them information on your creditors then just pass them the ones involved in your IVA. The old ones have nothing to do with them and must have been closed for at least 6 years if they were finished before your IVA started.

[nickjohn]

Ultimately if you don't want to sign the paperwork or agree that you have unclaimed miss sold PPI out there then just refuse to sign the paperwork, don't be bullied..

Forgot to say that they will threaten you with sending a doorstep agent round with paperwork who will get you to sign, if they threaten this then let them send them just don't let them in and if they become a nuisance call the Police..

[Shining]

I agree totally with Nickjohn, don't be bullied and if you have NEVER had ppi, state it and insist they move on to closing your IVA. I never had ppi, I know I didn't and therefore told my IP this (not GT) and my IVA was closed, if one can do it quickly they all can surely?

[MelanieGiles]

My advice is to co-operate fully with any PPI investigation that your IP feels they need to conduct. If you genuinely have never taken out a PPI policy, then the investigation should not take too long to confirm that - but be robust in your responses and ask them to confirm the timescale the investigation ought to take.