Hi All,
Please can you help me, after/over 2 months I have finally received my covering letter from my pension company. But they have done it wrong on the covering letter. I asked for them to only put down in the covering letter. That I have enough funds in my pension to cover my F&F offer of £11,000.But what they have sent me is 3 options in the covering letter, wrote in 3 boxes.
Option 1, what full amount my pension would be per year.
Option 2, what my pension would be per year and/plus the amount with a lump sump of 25% tax free.
Option 3, what my pension would be per year and/plus the amount with a lump sump of£11,000.
The questions I would like kindly answering please is:-
1) Can I block out options 1&2 on the pension covering letter and then send it off to Creditfix.
2) Can I send a photocopy of the covering letter from Pension Company to creditfix ?
3) Do I just send the F&F letter/offer to Creditfix first? Then send my pension covering letter when asked to do so, plus are there any other documentation they might ask for.
4) Who do I mark my F&F letter to when sending it to Creditfix (recorded delivery)
5) And do I need to explain/word in the F&F letter, that if they do except my F&F offer that it could take up to 2 months before my funds are released from Pension Company. And if so how best do I word this.
Thank you all so much for your help in-advance.
