Just phoned them again and asked for there supervision team,they said can I ask why I explained again the full story.Now what she is telling me is that I wont receive e-mail but a letter as been sent out by post which I will receive on Thursday 13/07 explaining everything. And the other member of staff is new to the job and made a mistake.
Keiron wrote:Thank you,Harrymummys78, I am so stressed out at the moment and just dont know what is true from creditfix.Getting so many mixed messages from them.
No Problem Keiron I understand how you must be feeling right now, The Customer service team are polite enough however they do not seem to understand the stress & anxiety their clients have and seem to totally lack empathy sometimes it is sad as on the whole I have actually found Creditfix ok, drop him an email explain your concerns and ask him to email your f&f documents (he sent them to me) I am sure he will also be able to give clarity on making the making the payment ect once your f&f is accepted. Try not to worry
Inter-locking IVA approved 25th Feb 2013 - F&F offer Accepted 06th July 2017 - Completion Certificate received 20th July 2017
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
Well its the big day tomorrow, Creditors meeting at 3pm fingers crossed all will be well.How will creditfix contact me with the outcome ? and how long after the creditors meeting would I get to know. Feeling nervous.Thank you.
Best of luck with the meeting. They should phone you. Timing is a guess -- in theory, soon after the meeting, in practice ... well .. they have been known to even leave it until the following day --- best to give it an hour or so and ring them, if you haven't heard.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
Good luck for tomorrow! It depends as to when you find out. If you've not heard within an hour - give them a call.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
Just phoned creditfix and asked about the outcome from the creditors meeting only to be told there is nothing on the system as yet and to phone back tomorrow.
