Just e'mailed the closures team using the e'mail address supplied in your posting.
I asked for clarification of when my case was actually passed for closure, got a reply within 1 hour [:)][:)]
My case was not passed for closure until my final I&E was approved which was 5 weeks after my final payment, so the total actual time for closure is 5 weeks plus 6 months after my final payment.
OK probably not what I wanted to hear, but at least I now know for certain my case is being closed and it will take a total of 7 months [V][V][V]
Hopefully all done by mid October [:D][:D]
IVA COMPLETED ON THE 17th MARCH, FINAL I&E COMPLETED 26th APRIL, COMPLETION CERTIFICATE ARRIVED 2nd AUGUST
That's great news. I did the same emailed closures direct. I must say I have had 2 email replies to the questions about closure. They were very quick replies.
Unfortunately not so good news.
See my posts on Can anyone explain unequalised dividends.
Vixster
IVA Completed Nov 2011.
Completion Certificate received 21st July 2012.
font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by MelanieGiles
As an IP who has taken over portfolios of IVAs from other IPs in the past - albeit not on the scale that GT have had to deal with over the last couple of years - I can confirm that this it is not easy to integrate two different systems into one and of course you do inherit a lot of problems simply in handover which can cause delays in being able to firstly get the cases under supervisory control, and ultimately to close them off.
I'm sorry, but I am just astonished that a firm the size of Grant Thornton is trying to blame current closure delays on the work of other IPs whose businesses they acquired in 2008, 2009 and 2011. Shouldn't some (or indeed all) of these issues have been picked up in annual reviews? Shouldn't GT have been holding back funds over the last few years so they they could address any "unequalised dividends"?
I appreciate the update from Karol and that she has apologised. I've been advised that I will receive my CC this month and so fingers crossed (final payment last July). The wait is annoying but my frustration was always with the lack of updates and me having to do all the chasing. I do have some sympathy but I also (now) work at a big firm and don't accept the long delays were inevitable; if we have told our clients it's six months, then it's six months, come hell or high water, otherwise they go elsewhere with their business or won't pay full rates. Moving on though, If all our complaints have lead to new processes at GT, then I'm happy and hope it improves things for all other GT customers.
Just in response to Vince's response to my last post on this matter - I think that I have taken this matter as far as it can go and don't really intend to comment further. None of us really know what is happening internally within Grant Thornton, and I therefore suggest that it is best for us not to comment further. The statement has been made, and I am sure that the firm concerned will do their very best to achieve the pledges made to all of their clients awaiting closures.
Topical post as my IVA finished end of April, last payment made end of March with GT and I've heard absolutely nothing.
Had no idea there was anything like the delays being quoted.
My question is does a delay in getting my completion statement affect the dates my defaults drop off my credit file or does the 1 year they stay on run from the offical end date of the IVA?
Thank you for the post Karol. I have contacted the Closures team via the email address given and today they responded very quickly to advise I should have my completion letter within a couple of weeks.
