Hi,
We are currently doing some research on the different experiences people in debt have when dealing with their creditors.
Understandably creditors do contact people who have missed payments and send letters to chase up the debts, they are after all owed the money.
However, we are interested particularly in people's stories that have involved either multiple calls, aggressive or threatening staff or indeed when people have been frightened into making payments in some way.
Creditors often pass debts to a third party who's job it is to chase the clients and get payments from them, but it may be that these creditors are unaware of how collection agencies do this.
There are many agencies that do a great job for the creditors and of course it is a difficult job to do, but it seems that there are examples where one or two are employing some rather extreme tactics to get clients to make payments.
The aim of this research is to raise awareness and potentially try to improve the relationships between creditors and people in debt. Ultimately if communication improves then affordable arrangements can be made, people will be able to tackle their debts and creditors will get regular payments.
If anyone would be interested in sharing their experiences, we would like to hear from you either on this thread or by email to
info@vincentbond.com
regards
Steve