I am with you Skippy - had a account with First Direct - complete waste of space, long delays in dealing with customer queries. Was glad to get rid of it
We were with HSBC when they were Midland Bank and then they were fantastic, sorted out problems that we had, we could speak to the bank manager whenever we wanted to.
Then they got too big for their boots and had no time for the man in the street.
They are one of my creditors and were not helpful at all. I wouldn't touch them now with a ten foot barge pole.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk