Hi. Any idea how long it takes creditors to update credit files. I have completion certificate.

[sadie]

Hi

My full and final settlement of my IVA was accepted in June this year and I have received my completion documents. I have written to all my creditors and as well as Experian and Equifax with a copy of this and asked them to take off the defualts after the IVA start day of April 2009. Apart from the creditors who decided not to take part in the IVA who have settled the accounts all of the ones in the IVA show status 8 every month from April 2009 to August 2013. From what I have read on your site there should be no defaults showing from April 2009 when the IVA was agreed by the creditors. I guess these monthly defaults are effecting my credit file. Need to sort out my credit file for work purposes which is one of the reasons a relative settled my IVA for me.
Any idea how long it takes for the creditors to update the files? Also will they take the default date back to April 2009?

[ginger323232]

Sadie - it can take a few weeks for them to update files - they can refuse to remove defaults - as long as there are marked to your IVA start date. So April 2015 should be the date all your defaults and IVA drop off. In the meantime the defaults and IVA will show and as long as they are marked settled /partial settled

If your have problems write to each company data controller (different address than customer service) asking them to update the default dates, allow 28 days then report them directly to the ICO

[Kelly O]

The guidance suggests that creditors should comply with your request to accuratley ammend your details within 28days of your letter.

Your defaults should be entered before or on the date your IVA was approved and they should update them as satified, they will then start to fall off in 2015.

After 28days you are not satisfied, you can refer your complaint to the Information commisioners Office.