Aaah finally found this thread.Latest update, and I will copy and paste my e-mails since the last date on this thread. Admittedly I need to get my arse into gear and complain to the managers of what is now Aperture, but have waited so long for a response from them about anything at all. We have now been told that the IVA has failed, apparently we refused an extention of 12 months, according to the assistant who finally rang me. I told her that it was never offered to us as an option, we were told we had to re-mortgage. Told her about Weightmans and was told they can't do anything about it. She abruptly but politely ended the call when I repeated to her that an extension was never offered, we would have paid for another 12 months. Fobbed off. We received more form for PPI we had already sent the obligatory EIC ones. So still waiting for the new paperwork she said would be coming. Phone call was 21st March 2016.
06/08/2015
To:
IVA.Progression@uk.gt.com
FTAO Gareth W Neill, Re, request for 3 possible re mortgage quotes or refusals.
Dear Gareth and team,
I know it's been a few months since I received your letter asking me to go to the different mortgage companies, to request for a re mortgage. I work nights so sleep during their opening hours and working nights the weeks and months fly by. You informed me of some equity you have discovered or something? but before I do go round asking companies for re mortgages did you see the note I wrote on the forms about Weightmans debt recovery? Back when our IVA was being processed they refused to be paid by the IVA you were setting up and asked to put Steven Jacksons debt amount onto the end of our mortgage. When I queried it with the then Debt Matters, they said it wouldn't be a problem as it was highly unlikely we would have to re mortgage. This was on the phone, not written in a letter. So we agreed that in the event of a re mortgage or sale of house they would get the sum of money required to clear Steven's debt, owed to a bank, of around £4,000. They have on occasion offered sums of money like for example if you pay £3,000 or £2,500 they will write off the debt but 1, we don't have the funds and 2, we were still paying the IVA and wouldn't have had that kind of money to pay them anyway. The last few years we have heard nothing from them but after asking some questions on an IVA forum, it was brought to my attention that they may have been in breach of that request. As they were the only creditiors? is that the right term? which means we got the 75% or more acceptance required to set up the IVA. That they shouldn't have been allowed to add the amount to the mortgage. Is there any way you can investigate it? This could be a potential problem regarding the equity you have found. I might be wasting my time going to mortgage companies.
With regards
Miss Sheila Price
No reply, phone calls, nothing
18/03/2016
To:
ivacustomerservices@aperture.uk.com
FTAO Gareth Neill
Dear Gareth,
We have received your latest letter about some sort of variation to the IVA arrangements made over 10 years ago now, with the then Debt Matters company. I have looked through what has been discussed apparently in court, letter dated 11 March 2016, but I don't really know what this means to us. When we took out the arrangements we were told that after paying our monthly instalments, our debts would be paid off. That there maybe a need to remortgage but that was highly unlikely as long as we paid all the instalments in full. We did, every penny. And we have been left in limbo since the five years was up. The actual advertisement for an IVA on the Grant Thornton sites, advocated that you pay for five years and afterwards the remaining debt is written off, no mention of having to remortgage your house. We filled out the PPI query forms and went ahead with that in the hope that that would resolve some sort of issues with completion. We do not wish to remortgage, but we had a letter stating there was around £6,000 in equity. How that was found I don't know, but I can assure you and have previously informed you of a debt from a company called Weightmans of £4,000 was put onto the house/mortgage. This was because they rejected the offer of payment via the IVA arrangement and in the event of a remortgage or sale of house they get £4,000 paid to them to repay the debt. This is one of Steven's creditors.
I have been repeatedly sending e-mails to tell you this and didn't receive a thing back to tell us how or where we go from here. And looking at all the sums of money from creditors on the forms, did we actually make any progress at all? claims of £25,000!!!! increased claims!! this looks like we paid over £250 per month for five years as agreed and it didn't even make a dent in the £20,000 owed by each of us back 10 years ago. And what breaches have we both been accused of, that we haven't remortgaged? we were requested to go out an find three companies that would offer us a remortgage, with the black list over us, who is going to offer us a remortgage? and at what rate would this have to be??? So, we are being made out to be the bad guy to the creditors when, in reality we have had no correspondence for years, left not knowing if we can ever complete and get this insolvency off our heads.
Can someone ring me and tell me what happens now? my number is **********. I find this whole business outrageous, that clearly the model of 'pay your debts off with an IVA, pay agreed monthly payments for five years and all your debts afterwards will be written off' this is what we signed up for, not to pay more afterwards or enter into another debt on our house and no one really explain in in lay mans terms what the court jargon means, just firing off letters to us.
With regards
Miss Sheila Price
Phone call 21/3/2016
Latest e-mail, they have my number, I have a pay as you go phone. No credit left till pay day now
02/04/2016
To:
ivacustomerservices@aperture.uk.com
FTAO Gareth Neill and co,
Thank you for my phone call 21/3/16, well what can I say? I have e-mails sent to Grant Thornton in my sent archives from 2013, chasing the progress of our IVA and constantly left in limbo. To find out the IVA has failed cos we are in breach of contract??? for not paying an extention of 12 months (this was not made available to us, given to us as an option or even offered as an option) or remortgaged our home. Which the caller said We would never have gotten from a high street bank due to our circumstances admittedly. The creditors aren't satisfied and failed the IVA, Aren't satified???!!! we PAID for 5 years every payment we agreed to pay. The agreement we signed up for was to pay an affordable amount agreed, to fill in the income and expenditure forms every year as we paid the IVA and the debts that we worried about and often had sleepless nights over, would be written off whether it was all paid off or not. Then we were asked to fill out PPI chasing forms for EIC, we did that. Then after chasing again, the request for a valuation, we did a free one on zoopla, somehow a figure of £6,000 approx was sent to us. I replied, that that was fine but a debt by Weightmans was attached to the mortgage as they refused the IVA payment option. This was explained to Debt Matters back when the IVA started, they said it would be fine, it clearly isn't as they would stand to get £4,000 approx of the equity you found, This I explained to the caller as she told me our IVA has failed. Nothing you can do about it apparently, well check the e-mails I did ask for advice and to see if someone could find out about the agreement with Weightmans. What did we pay for, we are back at square one? I asked if we would now be chased by the creditiors, she said yes but not for a while. I received a letter Friday from one of the companies handling a creditors debt. Me and Mr Jackson have not received the paperwork she said was being sent, we need to know what happens now??? We feel totally let down, left in limbo for six years not really knowing what's going on and paid for something that didn't deliver what it said it would, us being debt free after 5 years, that being 2010. More to the point how can the creditors move the goal posts and start demanding when we have paid what we were asked to, even paying another 12 months would not have paid them all off but we would have paid another 12 months if we were asked to. But what would have happened afterwards???? they clearly do not write off the rest they pester for it when they get the IVAs failed. What do we do now???
from
Sheila Price