I've set up my iva with payplan, sent my proposals back and Ive made my minimum due payments on my credit cards (natwest (my bank), capital one and vanquis), also made a token payment to welcome finance and recently just contacted natwest lending....
right ive only contacted natwest about my situation yesterday, i had my last wages paid into the account to which i withdrew straight away. i advised them my details are now with payplan and im entering an iva and gave them the relevant info.
ive recieved generic tel calls on my home phone ( i live with parents). i rung the collections team who advised me the calls are relating to a missed payment, i then re iterated the above information, they asked if payplan had said for me to open a dif account i said yes thats been done the chap replied 'ok good because your account will be closed the info passed onto our outside recovery team, should you be doing your debt management/iva with a third party company and not internally'. he said he'd pass the info onto them and read a generic statement relating to 'the default can be on reference for upto 6 yrs and can be fwd onto debt recovery agency etc'
Now what do i do? im in a bit of displacement at the moment.
i emailed my case officer who is now a different name becauses its the final stages of my iva.
any advice would be fantastic as im quite nervous. my new wages will be deposited into my new account with co operative, they seem decent

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take care all x