Hi Mike,
Looks like we're broadly in agreement.
Any good broker using a flat fee scale would want to (and is required to) assess that the particular flat fee they offer to any individual client reflects the complexity of the case and the workload requirements.
Impossible to say which method is fairer; what's fair ultimately is a good service at a reasonable price.
That, in a nutshell, is why customers looking for a mortgage broker are well advised to shop around in the same way as they would for any other product or service. Brokers will assess complexity and workload in different ways and offer different fee scales or %'s depending on their analysis.
We also both know that there are sub-prime mortgage brokers out there charging almost every client 3% of the loan. On a £250000 loan they're making £7500 from the client and a potential £2500 fee from the lender to boot. Shopping around will help to keep mortgage seekers away from this end of the market.
Andrew Graveson
Independent Mortgage Broker & MD Bright Oak Debt Management
andrew@brightoak.co.uk
www.brightoak.co.uk