I am currently with Blair Endersby and my first annual review is October 15th. I was asked to send all documention on 5th August which i did by return post. I have just contacted Blair to find out what has happened to my review to be told it has not been started yet and wont be completed for another six weeks as they are currenty running behind, is this normal practise to have to wait four months for an annual review? This is my first review and i am worrying probably for no reason but feel that the timescale is very long.
Unforunately that is how things are with them at the moment. My IVA anniversary is August and my review hasn't been done yet. I'm not sure why BE have such a backlog at the moment. It isn't just on annual reviews, but callbacks too. It really isn't good enough. I hope someone from BE picks this up and lets us as clients know why there is such a delay and when things are likely to pick up again.
The IP has to file their report to you, creditors and Court within two months from the date of the anniversary on which they were appointed. This is a statutory requirement. What date was your IVA accepted on?
Sharing from experiences of dealing with debt
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I can honestly say we have a firm grip of all Annual Reports and are confident that they are all issued within the Statutory Requirements.
All cases are prioritised in respect of their "due" date and completed with sufficient time to spare.
In reference to the I&E which was sent to Hawk, our standard practice is to send these out several months before the anniversary date so as to provide our clients with sufficient time to gather the required supporting documentation. As logic dictates, we are unable to begin an Annual Review or review the I&E information received back until the anniversary date has passed. By this rational, Hawk, you have received your I&E 2 months before your anniversary date. Assuming your anniversary date is Oct 15th and given current volumes, you can expect to receive your Annual Report before December 15th.
I hope this makes things clearer for you. However, if anyone has any concerns (angelrainbow, Hawk) please contact me on the email below and I will ensure your case is dealt with as a priority.
With reference to the "we send out the I&E form several months in advance etc etc" On the letter it states you have to return the info within 14 days so why send out so far out in advance? Maybe you could explain the timescales in the letter as well? I would have thought that logic would dictate that an annual review be actioned on the annual review date not two months before or after that. Also perhaps you could contact the parties that are delayed to inform them as its my first review and have rung 5 times before i was told of the delay.
We too are with Blair Endersby & when our review came up this year we where also asked to provided all documents & I&E 2 months before our review was due & the letter stated to send all documents & info within 14 days of receiving the letter.
We then received our annual report a few weeks after our actual annual review date.
What worried me at the time of getting our report - its stated to the creditors & the court that we had missed a payment but did not constitute a breach in the IVA.
We have NEVER missed a payment & even though we did not pay a first upfront IVA payment the spread it over the first 3 months. Also all our overtime & bonus payments were also up to date. When phoning to quiry this they could not explain it & said it maybe at the time of our report going out was just before a payment going in - but our IVA was fine. I am still confused about it all as our IVA start date is the 24th & we pay in every 15th of the month. But anyway I hope to clear this up when we arrange a new I&E review next month.
My experiences with BE have not had my 100% confidence so far - but my last phone call with them (last week) was alot better.
I have high hope of this company getting better & providing its IVA customers with more understanding & support.
Final IVA payment made in April 2013, never ever thought we could do it or get through it but we did! X
An IVA.co.uk Mentor is someone sharing from their experiences of dealing with debt
I would be careful with Blair Endersby. I am in the final year of my IVA and have just found out that they have only conducted a review from May 06 - May 07. They now are telling me I owe them 1020.24 as additional income identified over those dates. When at the time I received a letter confirming no additional income was identifed following a review of the documents. I checked my income and I have no idea where this figure has come from.
On speaking to a manager I explained that I have been sending in proof of expenditure along with payslips and it appears none of the proof has been taken into consideration. The manager confirmed that they hold the documentation but do not necessarily take it into account when reviewing they look at the wage slips. He informed me that if they need me to take my expenditure into account I need to request a FORMAL review of my expenditure, every year. They then look at the documentation and go back to the creditors. So basically you need to request a formal review if your expenditure has risen for them to take this into account otherwise they will request 50% of all your additional earnings which will be backdated to the date you received your increase.
None of this was explained to me when I took out the IVA and had I known I would have never entered into such an agreement. They also informed me at the end of your IVA they will do another review if additional earnings have been identified, they write off to the creditor explaining that you have paid up to date but additional earnings have been identified. They then give the creditors the option to write this off or they extend the term of the IVA to clear of this balance. To be honest more then likely most peoples IVA’s will be extended unless you just don’t get a pay rise.
I'm with BE and just sent in my 2nd 6 month review paper work. I recieved nothing back in return of the 1st 6 month review, my payments stayed the same so I presumed everything was cushty. Last month I got a leter saying that my 12 month anniversary is coming up and I should send in a new IE report if anything has changed but thats it!
I have bank statements proving that I have made 12 payments to BE and 3 to B&E!
(Apologies for the double post, F5 the page as it wasn't opening, ADMIN, can you delete previous post please)
Last edited by wannabedj on Wed Jun 30, 2010 3:05 pm, edited 1 time in total.
If Football was meant to have been played in the air then God would have put Grass in the Sky
Just to mention my above post on this from 2009 - has been sorted n everything is fine n up to date.
Wannabedj - I have to send in my payslips every 6 months n usually just get them back n nothing else.
Ive had 2 annual reviews - where they send your current/previous I&E about 2 months before your annual review to sign & amend any changes.
If your expenditure has gone up they like you to send proof of any Expenditure going up - if you can. N then usually you get your annual report about 2 months from the anniversary date of your IVA.
Final IVA payment made in April 2013, never ever thought we could do it or get through it but we did! X
An IVA.co.uk Mentor is someone sharing from their experiences of dealing with debt
It seems strange that they are asking you to pay monies which relate to a period such a long time ago. I would ask them to provide you with a detailed statement of your account, together with a summary of their calculations of all of your wage-slips to see where this mistake may have derived from.
