Tifosi, it is confusing knowing what to do and who to go with.
The feelings you are having are the same as all of us on here have either experienced, or are experiencing. You are not alone.
When I first started, I used a company for DMP who charged and I was happy with them for a while. I also thought about the extra money which could go to my creditors, so I phoned Payplan, who don't charge.
They actually suggested that we did an IVA, which was accepted, but if it hadn't been, I would have changed to them so that I was able to pay more money back.
If you are happy with Brightoak though, you could at least go with them and see how you get on. You can change DMP companies if you are not happy
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk