Hi Frankie and welcome to the site.
I can,t comment on Clearstart, but 3 days after contacting Payplan, we received info from them advising us to cancel all dd to creditors, and also to write to each creditor offering a token payment of £1.00 per £1000.00 owed. Also advised us to open a new bank account, which we did. We made one lot of token payments, and then Payplan said not to make another cos creditor meeting was 12 days away. Also that when the inevitable phone calls come to say that we are having financial difficulties, and that we have contacted Payplan with a view to them arranging an IVA, and that any further cotact from them should be directed to Payplan. One creditor ( EGG ) responded to this by immediately putting a default notice on the account, but as we were told,the the default would only be on our credit file for 6 years ( the same as the IVA)so dont kill yourself with worry that RBS will serve a default notice. Sorry if this was a bit long winded, but hope it helps .
Good luck and keep us all informed
Roadrunners
we'll make it !!
we'll make it !!