The less contact with your IVA provider, the better, it'll mean that they are happy with the progress of the arrangement.
These days IVA fees are very tight and there's not much scope for client contact other than the annual review and report.
At the end of the 5 years, if the IVa finished successfully, the Supervisor will send out a certificate of successful completion to all interested parties, your IVA will be taken off the government insolvency service IVA database, and a year later it will be wiped clean from your credit record.
Philip Beck -
www.freeivaadvice.co.uk
Licensed Insolvency Practitioner and IVA specialist