Most of us have managed to renew and some have even got new contracts during an IVA. I renewed with Vodafone and also got a new contract with what was then T-Mobile with no problems.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
I've renewed by O2 contract no problem once at 02 shop, once at Carphone Warehouse and once at Apple shop. Ulways been an upgrade though not a new contract
Started a DMP sept '09
IVA since Dec '11
Completion Certificate Dec '16
Hi
I upgraded with O2 several times with no issue during my IVA, did it online.
I've just upgraded again and they now bill you separately for the handset if you don't buy it upfront and the airtime contract so it shows as a loan/new credit with 2 DD's instead of 1.
IVA completed with StepChange.
Last payment Sept 2016 CC Oct 2016