Hello,
This is my first post here, so apologies if this subject has been covered before.[:)]
Basically, I am due to finish my IVA in November 2012. Just before Christmas last year, a personal injuries claim was successful (I was physically assaulted in June 2008, resulting in sustaining a fractured vertebra in my spine). I am now in the process of trying to settle my IVA from my compensation money.
However, since January this year, my IVA company (Freeman Jones) have been trying to establish a final settlement figure from the Woolwich Building Society. First of all, FJ were giving them until the end of February to provide a figure, but then extended this to the end of April. On speaking to a Relationship Manager at FJ last week, I was informed that the contact person at the Woolwich says they have no record of me or my loan and have wondered if I sold it to someone else. (I had no idea I could sell a loan, let alone do it!). When the rep from Freeman Jones came to see me back in 2007, I passed all my debt paperwork over to him, including the loan from the Woolwich.
I can't understand why this should be the case now. Can I do anything myself to find out what's happened with the Woolwich? FJ have received final figures from my other creditors, but haven't said I can pay them off in the meantime. They want to hold out for the Woolwich to try and 'find' me before having the final settlement meeting. What happens if the Woolwich can't trace my loan with them? I've had money allocated to pay them over the past four and a half years, so wonder what's happened to that?
Sorry to write such a rambling post, but I'm anxious to clear my IVA as soon as possible.
Thank you for any advice offered.
