Hi, I'm new to the boards so please bare with me.
My husband (and I) are in the process of applying for an IVA. Unfortunately, it's taking longer than anticipated as the company got most of our details wrong and mixed up (as it has been passed to 3 different case workers) and now they have to redraft our paperwork and start again. So this has been going on for about 9 weeks now.
During this time, 2 of our creditors, namely MBNA (which has been passed on to Global Vantedge) and Barclays Partner Finance, have been constantly ringing our landline from 8am right through to 9pm. I answered the first few calls, only to be told they couldn't tell me anything (as the credit is in my husbands name)and they would ring back the day after. My husband usually works Mon-Sat at the times they are calling, which I have told them this, but they still continue to call at the same times. Now I ignore the calls. The only day I don't get calls is on a Sunday, or so I thought up until today!!
The call today was from Barclays, she was very rude, ignorant, abrupt until I ended up putting the phone down on her. My husband is working today.
Now the questions I have, and I hope I find answers to are:
1. What days/times are they allowed to call you?
2. If an IVA has been applied for and creditors informed... are they still allowed to call us?
Thank you