There, the carrot was a share of the PPI, although it wasn't guaranteed and was conditional on the creditors consent ... I have not heard from anyone getting a share ! There is no carrot this time, so they have slipped the fee increase in amongst a few meaningless proposals.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
I have this bookmarked for the day when CF threaten me. Fail ? Let em. They have a lot to lose having paid no small sum to KB, hence the fee hike?
Also - unless your mum has signed complaint paperwork authorising you to act on her behalf, the they are in breach of data protection regs talking to you.
Take care and don't worry, they're in the wrong not you or mum!
I was also transferred to these monsters during my IVA, and I gave them the big finger at every opportunity in relation to changing my T&Cs .... And they never failed my IVA ! ...... Again picking on the vulnerable as whilst you are in your IVA you are at the mercy to these monsters.
Stand firm and just ignore their bullying tactics
Loved Money, Hate Credit, Road to Recovery.... IVA started 3/3/14 -- IVA F&F accepted 18/5/17
Once again poor communication from CF. Not a great move to make new clients feel they can’t trust the company forced upon them.
Hopefully the rest of the journey will be as smooth as mine ended up being ( fingers crossed)
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
recovering wrote:Once again poor communication from CF. Not a great move to make new clients feel they can’t trust the company forced upon them.
Hopefully the rest of the journey will be as smooth as mine ended up being ( fingers crossed)
The galling thing is that, if they got their act together, they have the potential to do really well. When they started to grow they had a few problems and I hoped they would sort these out as time went by .... but they haven't. The rapid expansion has, if anything, made them worse, along with too much reliance on seemingly under-trained staff who think they are in a call centre selling insurance.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
Well the emails asking to sign have stopped. That's either because my email saying GO AWAY, NO MEANS NO, was read and acted upon or that camel has put the wind up em.
I only ever email my case worker. The first line are polite but pretty clueless about anything slightly different from the norm.
They are nowhere near as awful as their intial impression.
