Lack of support with F&F

[Hookdex]

I am around 3 years through a 6 year IVA and I was advised earlier this year that there was a possibility I was going to be made redundant.

My girlfriend offered to help me financially with putting a F&F offer forward so I contacted my IP with a view to discussing this. I had to wait around 2 months for a review of my case at which time the lady I spoke to appeared to be quite helpful. I was told that it would take 2-3 weeks for an amendment to be arranged and they would contact me. After chasing them 5/6 times, during which time it was confirmed that I was being made redundant I was eventually promised I would get a draft report the next day to review before it was sent to my creditors. This was a full Eight weeks after my telephone consultation.

Nothing arrived the next day, but a week later I received a copy of the report which had been sent to my creditors. This is where it gets really bad and is where I need advice - my report stated the reason for the amendment was "potential redundancy" despite advising my IP several times that this was confirmed. Also, in calculating my new proposed dividend, the report included my student loan debts as part of my creditors?? This increased my debt by 50% and made a difference of 10p to my proposed dividend.

So I sent an email seeking an explanation to the people at my IP's office I had been in contact with, their manager and also my IP directly. This was Thursday last week and I still havent heard anything. Obviously the inclusion of my student loans makes the proposal look awful and I now have no chance of getting it agreed. What are my options with my IP?

[luluj]

I think you need to contact your IP and insist on speaking to them direct - make it very clear that your conversations all confirmed redundancy and that potential redundancy has a different spin on things.

Hopefully your creditors will still see the positive in your F&F offer and will accept it.

[Hookdex]

I Received a call from my IP this morning further to yesterdays post. I am happy with their explanations and solutions.

There also appears to be an issue with emails at one end as we established emails had been sent on at least two occasions which I had not received.

Roll on October 14th!

[Grant Thornton]

Hi Hookdex,

Thank you for your post above and I understand that Barry spoke to you this morning and will be liaising with you going forward.

Please do not hesitate to contact him if you require any further assistance and we will do our best to achieve a successful outcome in respect of the meeting of creditors.

Kind regards

Karol

[MrsKnight]

Hi Hookdex - just want to wish you lots of luck for your F&F & Im glad GT have got it sorted out now for you, do let us know how you get on.