Just to let you know - received a call this morning to let me know our rent account has been receipted with the missing money today following a court case against a member of staff for fraud / theft on two customer accounts ! Apolgies received and a £100 compensatory offer made ! I knew we were in the right !
Last edited by luluj on Thu Mar 24, 2011 1:39 pm, edited 1 time in total.
Sharing from experiences of dealing with debt
There is a solution for everyone .... Just need to stay positive !
congrats on this - wondering why the agency took this stance against you - they must have known about the court case for a while !
Nice about them giving a apology - i would want it written in their Blood!! - i would also be making a formal complaint against they way this has been handled - then again (as my OH says) i am a bit like a pit bull, once i have a hold of something - i wont let it go !!!
That's fantastic news Luluj. So pleased that you've got it sorted.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
