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Nutkins
- Posts: 132
- Joined: Thu Feb 21, 2013 5:27 pm
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Hi! Does anybody have a contact no for lloyds tsb whilst in an IVA? I have checked my credit files and all their details are still showing as being in default! These should have been removed in Feb as that is 6 years since commencing our IVA which duly completed last year!! Cc received! I cannot seem to find any number of whom to contact to have these details removed!! Grrrrr!
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Geordie
- Posts: 87
- Joined: Mon Sep 10, 2007 10:30 pm
- Location:
Data Controller: LLOYDS TSB BANK PLC
25 GRESHAM STREET
LONDON
EC2V 7HN
They dealt with query very quickly!
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Geordie
- Posts: 87
- Joined: Mon Sep 10, 2007 10:30 pm
- Location:
You will have to make the request in writing and suggest the following:
Dear Sirs,
"Re: Credit Card from Lloyds Tsb Credit Cards / XXXXXXXXXXXXXXXX
& Current Account from Lloyds Tsb Current Accounts / XXXXXXXXXXX
After consultations with both the Information Commissioner and the Credit Reference Agencies, I am writing directly to you to request that you formally update my credit files in accordance with the Data Protection Act.
I entered into an Individual Voluntary Arrangement on [IVA Commencement Date]. Your Company was included within that IVA.
Currently the information that you have recorded against my name with the Credit Reference Agencies is factually incorrect.
It is requested the default date on these accounts should be inline with the commencement of my IVA, the default entry date must be dated as of [IVA Commencement Date] and no later, in accordance with the Data Protection Act.
It is requested that you mark the account default date inline with date of the commencement of my IVA on all CRF Companies and files. I also request that any search’s you carry out are deleted after correcting the information held at all three credit reference agencies.
The Information Commissioner has indicated that I should allow you 28 calendar days from the date you receive this letter to comply, during this time you are requested either to update the Credit Reference Files correctly (of all three Credit Reference Agencies) or notify me in writing the reasons that you refuse to.
After the 28 days have elapsed the Information Commissioner has requested that I inform them if your company fails to update the records so that they may take any necessary enforcement action against your company."
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Nutkins
- Posts: 132
- Joined: Thu Feb 21, 2013 5:27 pm
- Location:
Thank you so much! Your help and advice is greatly appreciated
