Made my last payment to Grant Thornton Sept 2011. How long does closure normally take ?

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Carl.gi

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Post by Carl.gi » Wed Sep 26, 2012 9:22 pm
Hi,How long does it take normally to get closure on an iva.Made my last payment Sept 2011 and so far have recieved nothing from Grant Thornton.Have phoned them twice in last 2 months and keep getting told to phone back in 10 working days.Feel like im being fobbed off for some reason.
 
 

MelanieGiles

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Post by MelanieGiles » Wed Sep 26, 2012 9:40 pm
I believe that they are quoting up to six months, but it would be best to contact them directly to ask about your own case specifically. If you don't get anywhere with that, I suggest that you contact Karol Wilson who posts on this forum and has really helped some clients to understand the issues which are preventing case closures and she will be able to put you in touch with the closure team directly.
Regards, Melanie Giles, Insolvency Practitioner
 
 

skint til payday

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Post by skint til payday » Wed Sep 26, 2012 11:20 pm
Hi Carl.gi,I too have made my last payment on the 1st September to G T. I have spoekn to them today to confirm that they have received my last payment which they have and they told me to "go ahead" and cancel my direct debit. The lady I spoke to was very nice and confirmed that it will take up to 6 months to receive my certificate of completion due to all the bank charges and ppi claims etc. did you agree to them looking into the EIC claim? again I was told this should all be sorted out within the 6 months timeframe hopefully.. fingers crossed. I Hope this helps?
 
 

Niobe

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Post by Niobe » Wed Sep 26, 2012 11:21 pm
Hi,

You may find that it takes longer than six months as other posters can testify.
 
 

IVANotOverYet

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Post by IVANotOverYet » Thu Sep 27, 2012 8:54 am
font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by Carl.gi

Hi,How long does it take normally to get closure on an iva.Made my last payment Sept 2011 and so far have recieved nothing from Grant Thornton.Have phoned them twice in last 2 months and keep getting told to phone back in 10 working days.Feel like im being fobbed off for some reason.
Too long.

I've been waiting since October 2011 and keep getting fobbed off with '4-6 weeks'. Last time I heard that was 30th August so I'm hoping that I might see something soon, but I doubt it.

I'd expect it to take at least 12 months if I were you, then you won't be disappointed.
IVA Completed!

Final payment made November 2011.

CoC received 12/10/12.
 
 

Grant Thornton

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Post by Grant Thornton » Thu Sep 27, 2012 9:54 am
Good Morning Carl.gi,

I hope you are well.

I would be grateful if you would contact my Customer Services team at ivacustomerservices@uk.gt.com quoting "IVA Forum" and your case reference in order that I can review and obtain an update on the closure of your arrangement.

Kind Regards

Claire
 
 

MelanieGiles

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Post by MelanieGiles » Fri Sep 28, 2012 1:23 am
Is there another GT rep on the forum called Claire? If so, it would be good to know your full details so we can refer forum posters to another point of contact.
Regards, Melanie Giles, Insolvency Practitioner
 
 

ivaclosure

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Post by ivaclosure » Wed Oct 17, 2012 8:43 pm
I really find all this very depressing. I will be making my last payment to Grant Thornton next week and now it looks like I will face a long wait and battle to get closure. I was basically told to sign an agreement to allow a company to pursue PPI claims even though I said I didn't take out PPI.
 
 

ivaclosure

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Post by ivaclosure » Wed Oct 17, 2012 8:46 pm
I was told it may delay closure if I didn't do this but it looks like it will be delayed anyway. After all the stress of a five year IVA this is not what you need.
 
 

Foggy

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Post by Foggy » Wed Oct 17, 2012 8:58 pm
font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by MelanieGiles

Is there another GT rep on the forum called Claire? If so, it would be good to know your full details so we can refer forum posters to another point of contact.
Maybe Karol is having a well deserved break.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
 
 

christine53

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Post by christine53 » Wed Oct 17, 2012 9:33 pm
i made my last payment to GT in April 2011 and am still waiting,,
 
 

ivaclosure

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Post by ivaclosure » Wed Oct 17, 2012 10:11 pm
How can it take that long?
 
 

MelanieGiles

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Post by MelanieGiles » Wed Oct 17, 2012 11:14 pm
Karol has been posting this week - so I am sure she is around. Have you tried e-mailing her directly?
Regards, Melanie Giles, Insolvency Practitioner
 
 

Grant Thornton

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Post by Grant Thornton » Thu Oct 18, 2012 9:10 am
christine53 - Our closure team have been in contact regarding the Notice of Completion,
Kind Reagrds
Karol
 
 

ivaclosure

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Post by ivaclosure » Fri Oct 19, 2012 10:31 pm
Is this how long GT normally take? It was a year and a half. What is the current wait?
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