nopot, just another mutual support message. I'm a similar age to you, have an identical family make up, and not dissimilar debts.
If my first experiences with Melanie's team are anything to go by, you have done the right thing. I'm just setting off down hopefully the IVA road, and after my first telephone meeting with Tina, I felt better already.
Institutions like payplan/CCCs etc, are great, and thank heaven they exist, but like you I felt I was getting "advice by numbers". There's no way you will get bespoke, individual advice like you will from a dedicated IP.
Be proud fella, no journey was completed without a first step...and you've taken it.[;)]